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Frequently asked questions
Booking
If, for any reason, you are unable to make it to your appointment, please email us at drew.mellen.tattoo@gmail.com 48 hours prior to your appointment. Cancellations made after 48 hours will incur a $50 fee.
No-shows will be charged 50% of the total cost of the scheduled appointment.
If you are running behind, please text the shop phone at 971-336-4188. We do our best to make accommodations, however, we may need to reschedule based on availability.
We can reschedule appointments up to 60 days after the original appointment date.
Our non-refundable retainers hold your appointment and ensure our artist is covered in case of a no-show or cancellation.
Your non-refundable retainer goes towards the final cost of your appointment and can be transferred to a different date if you need to reschedule your appointment. Appointments must be cancelled and request a reschedule 48 hours prior to your appointment or you will be charged a $50 fee.
If you do not show for your appointment without notice we will not refund your retainer and you may be subject to a fee.
Exfoliate & Moisturize:
exfoliate one week prior, especially around the knees and/or elbows.
moisturize your skin with lotion in the days leading up to your appointment.
Avoid exfoliating or moisturizing the day of or before your appointment.
Plan for Sun Protection:
check your calendar to ensure you don’t have any vacations or trips coming up where you’ll want to sunbathe or go swimming. wear spf to avoid sunburns.
Fuel Up Before You Arrive:
please eat a meal before your appointment.
Be well hydratated.
Avoid advil or tylenol the day of as it leads to excessive bleeding.
If you are not using a second skin bandage to heal your tattoo, please remove the bandage you are using 2-4 hours after leaving the shop, then follow healing instructions provided below.
Leave the second skin bandage on for 1-3 days.
If there are any tears, punctures or leaks, remove immediately. If you experience any noticeable, red, irritation around the edge of your second skin bandage, remove the bandage immediately.
Remove your second skin bandage with clean hands under warm running water. Pull the bandage slowly against your skin like you would pull a command strip off a wall.
Thoroughly wash your tattoo with a liquid, unscented soap. We recommend Baby Dr.Bronners.
Let your tattoo air dry, or pat dry with clean paper towels only. Do not use a towel or washcloth as this can leave unwanted bacteria and fibers on your tattoo.
Apply a very light layer of a simple, unscented lotion. We recommend lubriderm or something similar. We do not recommend petroleum based products like aquaphor as they can clog your pores and prolong healing.
Repeat gently washing and lightly moisturizing your tattoo twice daily for at least 2 weeks. For best results, continue moisturizing forever!
Do not scratch or pick at your healing tattoo. It will be flaky and itchy. Let the dead skin fall off naturally when you wash it.
Avoid exposure to sun. This can be detrimental to the healing process and will fade your tattoo quickly.
Avoid submerging your tattoo in any body of water. Showers and running tap water are great and encouraged. Hot baths, the beach, hot tubs, pools, rivers can introduce unwanted bacteria that can cause infection. Wait until your tattoo is at least 2 weeks old.
Do not participate in any vigorous physical activity while you are using the second skin bandage. This will trap sweat under your bandage.
If you have any questions at all about healing, please reach out via email at drew.mellen.tattoo@gmail.com
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